Account Manager
Overview
Palmera is a leading marketing and advertising agency based in Belbes, dedicated to helping businesses achieve their growth objectives through innovative marketing strategies. With a focus on client satisfaction and results-driven solutions, Palmera prides itself on delivering exceptional service and measurable outcomes.
We are seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will serve as the primary point of contact for our clients, building and maintaining strong relationships while overseeing the successful execution of marketing campaigns and projects. The ideal candidate will have a passion for delivering exceptional client service, a deep understanding of marketing principles, and a track record of driving results.
No. of Vacancies
1
Specific Skills
- Client Relationship Management: Ability to build and maintain strong relationships with clients, understand their needs, and provide exceptional service.
- Strategic Planning: Proficiency in developing comprehensive marketing strategies and plans that align with client objectives and drive results.
- Project Management: Strong organizational and time management skills to manage multiple projects, budgets, and resources effectively.
- Analytical Skills: Ability to analyze campaign performance metrics, identify trends, and provide actionable insights to optimize marketing strategies.
- Communication: Excellent verbal and written communication skills to effectively communicate with clients, internal teams, and stakeholders.
- Problem-Solving: Strong problem-solving abilities to address challenges and obstacles that may arise during project execution.
- Team Collaboration: Ability to collaborate effectively with cross-functional teams, including creative, media, and analytics, to ensure successful project delivery.
- Adaptability: Capacity to adapt to changing priorities, client needs, and industry trends in a fast-paced environment.
Responsible For
- Serve as the main point of contact for assigned clients, building strong relationships and understanding their business objectives and marketing needs.
- Collaborate with clients to develop comprehensive marketing strategies and plans that align with their goals and budget.
- Work closely with internal teams, including creative, media, and analytics, to ensure the successful execution of marketing campaigns and projects.
- Manage project timelines, budgets, and resources to ensure timely and cost-effective delivery of services.
- Monitor campaign performance and provide regular updates to clients, including insights and recommendations for optimization.
- Proactively identify upsell and cross-sell opportunities to grow client accounts and increase revenue.
- Handle client requests, inquiries, and concerns in a professional and timely manner, ensuring client satisfaction.
- Stay informed about industry trends, emerging technologies, and best practices to provide strategic guidance to clients.
Additional Requirements
- Proven experience in account management, client services, or a related role, preferably in a marketing agency or similar environment.
- Strong understanding of marketing principles and tactics, with the ability to develop and execute integrated marketing strategies.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
- Strategic thinker with strong problem-solving skills and the ability to develop creative solutions to meet client needs.
- Proficiency in Microsoft Office Suite and project management tools.
- Fluency in English and Arabic (both written and spoken) is required.
Job Nature
Full Time
Educational Requirements
Bachelor's degree in marketing, advertising, communications, or a related field.
Experience Requirements
2
Job Location
belbes - shrquia
Other Benefits
- Competitive salary commensurate with experience.
- Health insurance and other benefits.
- Opportunities for professional development and growth.
- Dynamic and collaborative work environment.
Job Level
mid level